Order/Refund Policy

ORDER POLICY

Please allow a 2 weeks lead time for fulfillment of customized medium to large orders.

Please allow 1 week lead time for fulfillment of customized small orders.  

Please allow 3 working days for single to very small customized orders.

In all cases, expedited processing and imprinting is available for an additional fee. Contact us for details.

Special order non-stock items, custom fabricated items, or custom imprinted items cannot be returned, unless defective.

REFUND POLICY

    Acceptable returned goods may be subject to a 15% restocking charge, depending on condition. 

      No return authorization or credit will be granted after 14  days of invoice date, or for non customized returned material that is not in resalable condition.